03/23/2020 - Lobby Access by Appointment Only
For the safety of our customers and staff, our lobbies will be temporarily closed beginning Monday, March 23. But as we've been for the past 113 years, we're still here to serve you. If you need to open a new account, require access to your safe deposit box, require lending services, or for other specific in-branch services, please call ahead to make an appointment.
Alternative Banking Solutions and Ways to Access Your FundsNight Deposit: Our night deposit is available 24/7. During regular banking hours, envelopes, deposit slips, and pens will be available. We will be checking the night deposit regularly in order to make your funds available for use.
ATMs: If you need cash, access to your account balances, or to make a deposit (available at deposit-enabled ATMs only), please use one of our ATMs. To find the locations of our ATMs, click here. First Central Bank Visa® Debit cards are also part of the MoneyPass network. For a full list of surcharge-free ATMs in your area, visit moneypass.com or download the MoneyPass app.
FirstLink Online and Mobile Banking: Many of our banking services are available remotely through the FirstLink Online Banking web site and the FirstLink Mobile Banking app, including mobile deposits, bill pay, funds transfers, and person-to-person payments.
FirstLink Telephone Banking: You can check account balances and transfer funds through the FirstLink Telephone Banking service. Call 888-326-4321 to access the service.
eStatements: To cut down on trips to the post office, we suggest you sign up for eStatements through FirstLink Online Banking. If you're used to picking your statement up at the bank, we will be mailing all paper statements beginning March 23. With eStatements, you'll be notified by email when your statement is available, and you can view, print, or save it through FirstLink Online Banking. As an added benefit, you'll receive $10 for each account you enroll.
Visa® Debit Card: We recommend utilizing your First Central Bank Visa® Debit card for transactions during this time. Your debit card has extra security features to protect your account. Having large amounts of cash may create a security issue, as well as expose you to additional germs as many cash transactions are conducted in close quarters.
First Central Bank McCook Drive-Thru: For customers of First Central Bank McCook, our drive-thru in McCook will continue regular hours: Monday through Friday 8:00 am to 5:30 pm and Saturday 8:00 am to noon.
Other Important Information
Customer Assistance: Our branches are ready to assist you over the phone. Please call if you have any questions or need assistance. You can find additional contact information here.
Thank You! We appreciate your patience and understanding as we navigate these trying times together. We value the trust you've placed in us, and we're grateful you've chosen to bank with First Central Bank.
03/13/2020 - Update on First Central Bank's COVID-19 Readiness
Like you, we're monitoring the latest news about the Coronavirus (COVID-19). That's why we're doing all we can to make sure our branches are open and fully staffed, and we're taking precautionary measures for the health and safety of our employees, customers, and those we do business with. You can count on us at times like this, especially if you need our help.We also want you to have confidence that you can bank with First Central Bank virtually anywhere, anytime with the FirstLink Mobile Banking app and at firstcentral.com.
If You Visit One of Our Branches
Please know we are here to serve you, as always. We have implemented daily sanitizing of our most-touched areas and have made hand sanitizer readily available. We have communicated with our employees on the importance of hand washing and staying home from work when ill. We also have a committee staying on top of the issue as further developments arise.FirstLink Mobile, Online, & Telephone Banking
For those customers who wish to limit their time in public...good news! You can access your accounts 24/7 from home or wherever you are via FirstLink Online, Mobile, and Telephone Banking.If you haven't yet, you can download the FirstLink Mobile Banking app from your device's app store. With FirstLink Mobile Banking, you can check account balances, transfer money, deposit checks with FirstLink Mobile Deposit, pay bills, and more.
You can visit firstcentral.com from any device to log in to FirstLink Online Banking, where you can check account balances, transfer money, pay bills, make person-to-person payments, sign up for eStatements, and more.
Our FirstLink Telephone Banking service is available 24 hours a day by calling 888-326-4321. By using the service, you can obtain account balances, transfer funds, and get a listing of recent account activity.
ATMs/Debit Cards
If you can't get to one of our branches, you can access the funds in your account from any ATM by using your First Central Bank Visa Debit card. It's a good idea to make sure you know your card's PIN. First Central Bank Visa Debit cards are also part of the MoneyPass network. For a full list of surcharge-free ATMs in your area, visit moneypass.com or download the MoneyPass app.We're Here to Help
During regular business hours, you can contact any of our First Central Bank locations. Find a branch or ATM near you.If we reach out to you, please know that we won't ask for confidential information such as your name, password, personal identification number (PIN), or other account information. See the Federal Trade Commission's advice for consumers to protect yourself from scams.
For the latest information about Coronavirus, visit the CDC's resource center.
